Refund policy

Last updated: October 24, 2026

30-day return window

You may request a return within 30 days after delivery. Contact MIDNIGHT TORQUE at suites_farrows_9e@icloud.com with your order number, the item or part number, and the reason for your request. For damage, defects, or an incorrect item, include photos when available.

Return condition and motorcycle parts

For a change-of-mind return, items must be unused and in the condition received, with their original packaging, labels, included accessories, and documentation. If an item was sold as a pair or kit, return the complete pair or kit unless we agree otherwise.

Check the part number, mounting dimensions, left/right position, quantity supplied, and motorcycle fitment before installation. Installation marks, use, modifications, contamination, or contact with brake fluid may affect change-of-mind return eligibility or the refund amount. Contact us for an assessment before sending such an item back. These conditions do not remove your rights where an item is defective, damaged on arrival, incorrect, or not as described.

Return shipping and restocking fee

Return shipping is free for approved returns, and we will provide a return label and return instructions. Please use the supplied label; contact us before arranging your own shipping.

A 30% restocking fee applies to eligible change-of-mind returns and is deducted from the returned item's purchase price. This fee does not apply when the return is caused by our sending the wrong item, an item arriving damaged or defective, or an item not matching its description, or where prohibited by applicable law. We will explain any applicable deductions when communicating the return outcome.

How to return an item

Contact us before shipping a return. Once approved, we will provide the return address and instructions. Do not assume that our business contact address is the return destination. Package the item securely and keep your shipping receipt or tracking details. Items sent without first requesting a return may not be accepted, subject to applicable law.

Damaged, defective, incorrect, or unsuitable items

Inspect your order on arrival and notify us promptly of any problem. If a brake component appears damaged or unsafe, do not install or use it. We will review the issue and explain the available resolution under applicable law. Selecting an unsuitable part when the listing was accurate is assessed under the change-of-mind terms; an error in our supplied item or fitment description is assessed as an incorrect or misdescribed item.

Exchanges and cancellations

Contact us before returning an item for exchange so we can check the available options. To request cancellation, contact us as soon as possible. An order already in transit cannot be stopped or modified by us through a cancellation request; the return process may apply. This does not limit cancellation or refund rights arising from delayed shipment or other applicable consumer protections.

Refunds

After receiving and inspecting your return, we will notify you of the outcome, the approved refund amount, and any deductions. Approved refunds are processed without undue delay and within any applicable legal deadline, to the original payment method unless otherwise agreed or required by law. Your bank or payment provider may take additional time to post the credit. Contact us if a refund has not arrived after the timing communicated in your approval notice.

Your statutory rights

This policy does not limit mandatory consumer rights, including rights relating to defective, misdescribed, or undelivered goods. A return condition, fee, or deadline will not apply where it would conflict with those rights. Any item-specific return restriction must be disclosed before purchase and remains subject to applicable law.

For contact details, see our Contact Information.